- Editing forums
Don't start to rewrite history. What has happened has happened, including the OOC part of it. Deleting threads only leads to bad feelings.
- Playing favorites
Simply, do not It can seem that moderators play favorites if you decide to give a NPC a separate login. Be careful with this. You are playing with players minds, and they may not always like that.
Dung Heap: Keeping the group together
Sam was happy to see his game grow from just 10 players to over a 100. But he found himself to have less and less time to develop the game further, which frustrated him. His game masters complained about the very same thing. After all there were only 5 of them, including Sam. Something had to be done.
So without further ado Sam scouted the game, found players he liked and appointed them to his Game Master council, who now counted nearly fifteen. And that is when the trouble started.
Sam had been in the habit of discussing all his decisions with his moderators, and he continued this practice without making a conscious thought to the fact he created a GM council. The new GM's had slightly different views on the game, and through majority votes proceeded to implement the new style. Sam saw his own game spin farther and farther away from his own control.
Thinking he could simply go back to the good old days, Sam posted something on the players forums to the effect that things would be different from what the GMs had been saying and the players would be pleasantly surprised to see their demands being met. Surprisingly the players forgot about their initial demands and were now siding with the GM's. How dare the owner express an opinion of his own?
Sam was exasperated. He loved his game, but he was also upset that the GM's had changed his vision. His hopes that players would support him were thwarted. Sam seriously considered giving up the game.
Sam made a kick ass game, but he forgot who helped him get there. A careful selection procedure would have helped him to select GM's that were more attuned to his game. Choosing the council option out of democratic conviction, Sam was appalled to learn how quickly the game changed from his own vision.
There is one very important element in keeping players and game masters happy on the long term: making sure they do not even have to think about what resources they have available. Anticipate their every need and they will eat out of your hand.
Remember though our earlier golden rule of "a deal is a deal". Don't make false promises, raising expectations. Surprise them with something good and they'll adore you. Keep them waiting and they'll nag, nag, nag.